FAQs

we offer complimentary standard shipping on all international orders. For all orders, we charge a flat $2.99 fee.

We want you to receive your purchases as soon as possible so we work hard to ensure that each and every order is prepared and shipped quickly. Expect to receive your order within 3-5 business days from the time your order has been processed and shipped from our distribution center (Our distribution center operates Mon-Fri).

We accept major credit/debit cards (Visa, Mastercard) Google Pay, and Apple Pay. All payment information entered on our site is confidential and secure.

When you choose PayPal as your payment method, you’ll be redirected to PayPal’s site to complete your order. You can check the status of your payment by logging in to your PayPal account.

We don’t offer cash on delivery (COD).

Yes!

The “HTTPS” present in the URLs of our store testifies to the quality of our services. HTTPS is the variant of “HTTP” secured by the use of SSL/TLS protocols. HTTPS is used to protect the financial transactions of merchant sites. As e-merchants, we are aware that the use of SSL is becoming essential nowadays. It is the best way to protect your data and to protect you from any hacker or identity theft.

Visually, the SSL certificate is represented by a padlock that appears in the URL bar of the web browser. It is also represented by an “s” which means “secure” and which is added to the “HTTP” protocol on the website in the address bar.

All you’ll need to start your return is your order number and email address! If you have any further questions, please reach out to our team, we are happy to help!

If you’ve successfully canceled your order, you’ll receive a credit to your credit card in 3 to 10 business days.

Still have a question?

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